Do the Math.

Convert chats to leads 24/7 with
Managed SmartChat® from eCarList.

Free Demo

Managed SmartChat®

 

  • 24/7 COVERAGE
  • 97% ANSWER RATE
  • 75% LEAD CONVERSION RATE
  • NO ADDITIONAL STAFFING
  • INCREASE SALES

Monthly Website Visitors:

Visitors Using Chat:

Conservatively, we see 3% of unique monthly website visitors engage in chat and some dealerships achieve 5% or more.

Non-Managed chat estimates calculated based on a data from 14 franchise dealers over a 3 month period.

Managed chat estimates calculated based on a data from 5 franchise dealers over a 1 month period.

$10 for phone OR email, $15 for phone AND email

 

Your website visitors are looking for information in real-time. Why let them flounder with emails that take hours and sometimes days for a response? They want answers and they want them now. Chat is the bridge between email leads and phone calls for people who need instant information but just aren't ready to pick up the phone. Best of all, our dealership study shows that chat doesn't reduce email leads!

eCarList's Dealer SmartChat is a huge success. Our dealers love the inventory integration and the ability to pull up the details of the vehicle while chatting with a customer about the car. But many dealers haven't determined who in their store has the time, patience or knowledge on how to communicate with potential customers via Chat. Nor do they have staff to manage off-hours chats. That's why eCarList is proud to present Managed SmartChat.

Let eCarList take the workload off your sales people, BDC or managers by screening chats, getting the contact information and then forwarding hot leads to your staff. Our designated staff of chatters are trained on the best customer service techniques in order to represent your dealership professionally while successfully obtaining contact information from your potential customers. And the best part? We charge PER LEAD!